When to Raise a Dispute?
Raise a dispute only after you have tried to resolve the issue with the seller in order chat.
Typical triggers include missing delivery, wrong product details, or service that was not completed as agreed.
What could be common reasons for raising a Dispute?
Service not delivered, incomplete boosting/service, wrong account specifications, payment issues, or other material breaches of the order terms.
What happens when Dispute is raised?
The order is paused for auto-release while our Resolution Team reviews chat history and evidence from both sides.
💡 Your first point of contact is the seller, so be sure to contact your seller before raising a Dispute.
How to provide evidence?
Upload clear screenshots, order IDs, delivery messages, and timestamps. Keep evidence relevant and unedited.
What happens when the Dispute is resolved?
Possible outcomes include full refund to buyer, full release to seller, partial split, or no action if terms were already met.